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Privacy Policy

Last Updated: April 1, 2024

1. Information We Collect

At Family Budget Planning for New Parents, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website or use our services.

1.1 Personal Information

We may collect the following types of personal information:

  • Contact Information: Name, email address, phone number, and mailing address when you register for an account, subscribe to our newsletter, or contact us.
  • Financial Information: If you use our budgeting tools or consultations, we may collect information about your financial situation, such as income, expenses, savings goals, and financial obligations. This information is used solely to provide you with personalized financial advice.
  • Account Information: Username, password, and other security information used to authenticate your account.
  • Payment Information: Credit card details, billing address, and other payment details when you purchase our services. Note that we use secure third-party payment processors and do not store your complete credit card information on our servers.

1.2 Automatically Collected Information

When you visit our website, we automatically collect certain information about your device and browsing actions:

  • Usage Data: Information about how you interact with our website, including pages visited, time spent on pages, links clicked, and features used.
  • Device Information: IP address, browser type, operating system, device type, and other technical information about your device.
  • Location Data: General geographic location based on your IP address.

2. How We Use Your Information

We use the information we collect for the following purposes:

2.1 Providing and Improving Our Services

  • Deliver the services you have requested, including personalized financial advice and budget planning.
  • Process payments and complete transactions.
  • Improve and optimize our website and services based on user feedback and usage patterns.
  • Develop new features and offerings that better meet your needs.

2.2 Communication and Support

  • Respond to your inquiries, comments, and support requests.
  • Send you important updates about our services, including changes to our terms or policies.
  • Deliver newsletters, promotional materials, and other content that you have opted to receive.
  • Provide personalized recommendations and content based on your interests and financial goals.

2.3 Security and Legal Compliance

  • Protect our website, services, and users from fraud, unauthorized access, and other security threats.
  • Verify your identity and maintain the security of your account.
  • Comply with applicable laws, regulations, and legal processes.
  • Enforce our terms of service and other agreements.

3. Your Rights and Choices

We respect your control over your personal information and offer you several choices regarding your data:

3.1 Access and Update

You have the right to access, correct, or update your personal information at any time. You can do this by:

3.2 Data Deletion

You may request the deletion of your personal information from our systems. Please note that some information may be retained for legal, security, or business purposes even after deletion. To request deletion of your data, please contact us at privacy@familybudgetplanning.com.

3.3 Marketing Communications

You can opt out of receiving marketing communications from us at any time by:

  • Clicking the "unsubscribe" link in any marketing email we send.
  • Updating your communication preferences in your account settings.
  • Contacting us directly with your request.

3.4 Cookie Preferences

You can manage your cookie preferences through our cookie consent tool when you first visit our website or by adjusting your browser settings. For more information, see our Cookie Policy below.

4. Cookie Policy

Our website uses cookies and similar technologies to enhance your browsing experience and provide personalized services.

4.1 What Are Cookies?

Cookies are small text files that are stored on your device when you visit our website. They help us recognize your device and remember certain information about your visit, such as your preferences and actions on our site.

4.2 Types of Cookies We Use

  • Essential Cookies: These are necessary for the website to function properly and cannot be disabled. They enable basic functions like page navigation and access to secure areas of the website.
  • Analytical/Performance Cookies: These help us understand how visitors interact with our website by collecting and reporting information anonymously. We use this data to improve our website and services.
  • Functionality Cookies: These allow our website to remember choices you make (such as your username, language, or region) and provide enhanced, more personalized features.
  • Targeting/Advertising Cookies: These are used to deliver relevant advertisements and track the effectiveness of our marketing campaigns. They may be set through our site by our advertising partners.

4.3 Managing Cookies

You can control and manage cookies in various ways:

  • Use our cookie consent tool when you first visit our website to set your preferences.
  • Adjust your browser settings to block or delete cookies. Please note that restricting cookies may impact your experience on our website.

5. Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact us at:

Email: privacy@familybudgetplanning.com

Phone: +44 440 211 7364

Mail: Family Budget Planning
4 Roberts Cliff
Thomasburgh, B92 8HS
United Kingdom

We will respond to your inquiry as soon as possible, typically within 30 days.